This Privacy Policy covers the Rizzberry mobile app, the product website rizzberry.app and related Rizzberry support. They are provided by BRRY Dijital Teknoloji Anonim Şirketi (BRRY, we, us), the company responsible for the processing described here. Other BRRY products and the corporate website have their own applicable notices.
The app-specific sections below concern content you submit or activity in Rizzberry. Simply visiting the product website does not upload your conversations or give the app access to them.
The information you choose to bring
Rizzberry processes the content you submit for assistance, such as screenshots, conversation text, photos, prompts and preferences, together with the responses generated for you. Depending on the feature, this includes text extracted from an image and context or inferences produced during analysis. Information you send to support includes your contact details, message and any attachments.
A conversation may contain another person’s name, image, contact details or private statements. It can also reveal sensitive matters, including health, sex life, sexual orientation or beliefs. Crop or obscure unnecessary identifiers and intimate details before uploading. Do not submit material you are not entitled to provide. Your decision to upload does not automatically supply every permission needed to process someone else’s information.
We can receive information about a person who has never used Rizzberry when a user includes that person in an upload. The rights-request route below is also available to that person. Please provide enough context to help locate the information without sending additional private content unnecessarily.
Records created when you use the Services
The Services process app or installation identifiers, subscription entitlements, purchase references, feature interactions and diagnostic information. Technical records can include IP address, device and browser characteristics, operating system, app version, request timestamps and error details. Records can relate to an individual even without a real name.
Depending on the app version, features and information you provide, personalisation can use details such as an age range, gender or dating preferences. Notification features use device notification identifiers and the permissions you grant. Diagnostic and AI-processing records can include submitted content, generated responses or references to uploaded images.
Apple handles App Store purchases. BRRY and subscription-management providers receive information needed to recognise purchases, restore access and manage entitlements. This is distinct from the payment credentials you provide to Apple. Website hosting and delivery services receive connection information when your browser requests a page or asset.
Providing and maintaining your experience
We process submitted content and associated technical information to handle requests, produce responses, maintain available features and diagnose failures. Purchase records support paid access and subscription assistance. Contact information allows us to respond to enquiries and communicate about the Services.
We also process information as necessary to investigate misuse, protect service integrity, enforce applicable terms, resolve disputes and meet legal obligations. Information collected for one purpose is not automatically available for every other purpose. Additional uses remain subject to the notices, permissions and legal grounds that apply.
AI improvement and human review
Where permitted by applicable law and the notices and choices provided to you, we may use submitted content, generated results and usage information to evaluate and improve Rizzberry. This can include authorised human review for support, quality and safety, and developing, testing, training or fine-tuning AI systems. Human access must serve an operational or improvement purpose. We do not use private uploaded conversations, screenshots or messages as public advertising material.
Our intended improvement activities may also involve selected AI providers developing their own models. Any such independent use requires the relevant disclosure and permissions before it begins. This Policy does not establish that every provider trains on your content or that every described improvement activity is currently running.
Where a new use requires additional notice, consent or another legal condition, that requirement must be satisfied before the use starts. Updating this Policy does not automatically authorise incompatible use of earlier uploads or override commitments made when they were collected.
Who participates in processing
We share information with providers for the functions they perform: hosting and storage; AI analysis and response generation; purchase validation and subscription management; diagnostics and analytics; notifications; and support communications. The information involved depends on the function. Model-improvement uses are subject to the conditions described above.
A provider acting on our instructions has a different role from a provider using information for its own purposes. Any independent model-development use requires an explanation of the recipient and purpose and the permissions applicable to that use. Apple and external services you choose to visit also process information under their own notices.
We may disclose relevant information to professional advisers, authorities or other parties where required by law or reasonably necessary to protect legal rights, investigate misuse or address a safety threat. Information may be involved in a business transaction, subject to applicable confidentiality, notice and privacy requirements.
Retention and deletion
Retention depends on the information and the purpose for which it is held. Relevant criteria include delivering and supporting the requested service, investigating errors or misuse, carrying out a separately permitted improvement activity, resolving disputes and meeting legal recordkeeping obligations. Sensitivity, the continuing need for identifiable information and applicable provider arrangements also affect retention.
Uploaded images are not automatically erased when an analysis finishes. Clearing local history, resetting Rizzberry or uninstalling it does not itself remove information held by BRRY or its providers.
You can request deletion through info@brry.co. Requests require an assessment of the information we can identify, the applicable rights and any lawful reason to retain particular records. Legal preservation duties and recovery copies can affect the handling of a request. This is not a promise of immediate erasure from every system or removal of information from a trained model. Personal information must be deleted or rendered non-identifiable when no lawful reason to retain it remains.
Device settings and website technologies
The Rizzberry app uses local storage and service integrations to maintain functionality, recognise subscriptions, record interactions and diagnose problems. Depending on the version and feature, app integrations can process identifiers, usage events, error reports and AI-processing records. Separately, the product website’s hosting and security services process technical connection records to deliver and protect its pages.
Your device or browser settings let you manage available permissions and clear local information. The controls offered depend on your device, app version and provider. Clearing local storage does not delete records already held elsewhere. Contact info@brry.co about applicable privacy choices or to withdraw consent; some requested features may not work without the information needed to provide them.
Where an optional technology or use requires consent or an opt-out mechanism, those requirements apply before that use. This Policy does not itself enable optional tracking or replace a required privacy choice.
The legal grounds for processing
Where applicable law requires a legal ground, processing necessary to provide a requested service may rely on performance of a contract, and required recordkeeping or responses to lawful demands may rely on legal obligations. Security, troubleshooting and service administration may rely on legitimate interests where the required necessity and rights assessment supports that ground.
Optional processing relies on consent where the law requires it. Consent may be withdrawn for future processing without undoing processing lawfully completed before withdrawal. Sensitive information may require an additional legal condition. Neither accepting the Terms nor reading this Policy supplies blanket consent for all processing.
International processing and protection
BRRY is based in Turkey. Hosting, AI, analytics, subscription and communications providers may process information in other countries, where legal protections differ. International processing must meet the transfer requirements applicable to the information and the countries involved. Contact info@brry.co for information about recipients, processing locations and the safeguards relevant to your information.
No online service can guarantee absolute security. Please avoid including passwords, payment credentials or unnecessary intimate information in uploads or support messages, and report suspected exposure to info@brry.co.
Your information and your requests
Depending on the laws that apply, you may request access, correction, deletion or a portable copy of personal information; object to or restrict certain processing; withdraw consent; or exercise applicable rights concerning sensitive information, sale, sharing, targeted advertising and certain automated decisions. These rights have conditions and exceptions. Rizzberry’s suggestions are intended to assist your choices, not determine legal rights or eligibility.
Send requests to info@brry.co with “Privacy request” in the subject. Explain your request and the app or website involved. If you use the app without a named account, a relevant app identifier, approximate date or purchase reference may help us find records. Do not email passwords or full payment-card details. We may ask for proportionate information to verify identity or authority and protect other people’s information.
We review requests individually and may need further information to identify relevant records or verify a request. Applicable law determines the response period, available rights and permitted exceptions. We will explain a refusal or permitted extension. Where applicable, you may use an authorised agent, request review by replying to our response or complain to the competent privacy authority. We will not penalise you for exercising protected rights.
Under KVKK, applicable rights include learning whether personal data are processed, obtaining information about that processing and its purposes, learning recipients in Turkey or abroad, requesting correction or deletion where the law permits, seeking notification of relevant corrections or deletion to recipients, challenging an adverse result based solely on automated analysis and seeking compensation for unlawful processing. Where EU or UK law applies, you may also complain to the relevant supervisory authority.
Age and unintended submissions
Rizzberry is intended for adults aged 18 or older. Do not use the app if you are under 18 or submit content concerning children. If you believe a child has provided personal information through the Services, contact us so we can assess the report and take the action required by law.
Contact and policy changes
The responsible company is BRRY. Contact us at info@brry.co.
We may update this Policy as the Services or applicable requirements change. The published version will show its effective date. We will provide additional notice and obtain permission where required before a material change takes effect. An update does not erase commitments made when information was collected or automatically authorise incompatible new uses.